{"id":13732,"date":"2021-04-05T13:15:57","date_gmt":"2021-04-05T17:15:57","guid":{"rendered":"https:\/\/www.elastoproxy.com\/?p=13732"},"modified":"2021-04-05T13:16:35","modified_gmt":"2021-04-05T17:16:35","slug":"quatrieme-chapitre","status":"publish","type":"post","link":"https:\/\/www.elastoproxy.com\/fr\/quatrieme-chapitre\/","title":{"rendered":"Quatri\u00e8me chapitre \u2013 Aller de l\u2019avant"},"content":{"rendered":"\t\t
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L\u2019appel t\u00e9l\u00e9phonique d\u2019\u00c9ric \u00e0 son patron s\u2019\u00e9tait d\u00e9roul\u00e9 presqu\u2019aussi \u2018bien\u2019 que sa visite au bureau de Patrick. Le jeune ing\u00e9nieur savait que son jeu A n\u2019avait pas \u00e9t\u00e9 assez bon et il \u00e9tait toujours sous le choc d\u2019avoir \u00e9t\u00e9 mis \u00e0 jour par le d\u00e9partement des Achats. \u201cRel\u00e8ve-toi de la glace et retourne au travail\u201d, le patron d\u2019\u00c9ric avait dit. \u201cVa donc parler avec cette compagnie Elasto Proxy et essaie d\u2019obtenir quelques bonnes r\u00e9ponses aux questions de Patrick. Sinon, tu pourras oublier de changer de fournisseur.\u201d<\/p>

Avec une tasse de caf\u00e9 en main \u00c9ric composa le num\u00e9ro de Jenny-Lynn, sa fournisseure de solutions de chez Elasto Proxy. Elle d\u00e9crocha \u00e0 la premi\u00e8re sonnerie et pouvait deviner par la voix d\u2019\u00c9ric que le jeune ing\u00e9nieur avait v\u00e9cu quelques moments difficiles. \u00c9ric expliqua qu\u2019il lui fallait conna\u00eetre les prix des joints et les quantit\u00e9s minimales de commande (MOQ). Puis il prit une autre gorg\u00e9e de caf\u00e9, fit une pause et demanda \u00e0 Jenny-Lynn si acheter un joint d\u2019\u00e9tanch\u00e9it\u00e9 \u00e9tait juste une question de bien conna\u00eetre ces deux statistiques.<\/p>

\u201cNon, ce n\u2019est pas le cas\u201d, dit Jenny-Lynn \u00e0 l\u2019ing\u00e9nieur. \u201cLe prix et le MOQ sont importants, certes, mais ton entreprise doit aussi penser aux co\u00fbts r\u00e9els et aux d\u00e9chets de fabrication, en particulier avec toutes les retouches que l\u2019on a effectu\u00e9es. Quelqu\u2019un t\u2019en a-t-il d\u00e9j\u00e0 parl\u00e9 auparavant?\u201d \u00c9ric ne se souvenait pas avoir appris cela dans aucun de ses cours d\u2019ing\u00e9nierie, et ce fut le prix plut\u00f4t que les co\u00fbts r\u00e9els qui importait \u00e0 son entreprise.<\/p>

\u201cLes vrais co\u00fbts repr\u00e9sentent la totalit\u00e9 de vos co\u00fbts de fabrication,\u201d Jenny-Lynn expliqua. \u201cGardons les choses simples et limitons-nous \u00e0 la main-d\u2019\u0153uvre et aux mat\u00e9riaux. La main-d\u2019\u0153uvre ne concerne pas seulement le co\u00fbt de la main-d\u2019\u0153uvre de l\u2019installateur. Cela comprend aussi le co\u00fbt de la commande, de la r\u00e9ception, de l\u2019inventaire, et ensuite de la livraison des joints \u00e0 la cha\u00eene de montage. Il y a m\u00eame un co\u00fbt pour garder les fournisseurs et inspecter la qualit\u00e9 de l\u2019installation des joints.\u201d<\/p>

\u00c9ric prit une autre gorg\u00e9e de caf\u00e9 et demanda \u00e0 Jenny-Lynn de continuer.<\/p>

\u201cAvec vos co\u00fbts de materiel\u201d, ajouta-t-elle, \u201cil ne s\u2019agit pas seulement d\u2019installation non plus. Vos co\u00fbts r\u00e9els incluent le gaspillage de mat\u00e9riau, par exemple lorsqu\u2019un installateur fait une mauvaise coupe puis jette une longueur de caoutchouc. Ici, cela vaut la peine de parler des MOQ – quelque chose que tu avais d\u00e9j\u00e0 mentionn\u00e9 auparavant. Acheter plus de mat\u00e9riel que ce dont on a besoin n\u2019est pas une bonne strat\u00e9gie commerciale\u201d, ajouta-t-elle.<\/p>

\u201cC\u2019est s\u00fbr\u201d, Eric acquies\u00e7a. \u201cLorsque j\u2019ai rencontr\u00e9 notre directeur des achats, il m\u2019a dit qu\u2019il ne voulait pas que des stocks exc\u00e9dentaires tra\u00eenaient car ils bloquent la circulation d\u2019argent.\u201d<\/p>

\u201cQuoi d\u2019autre t\u2019a-t-il dit?\u201d Jenny-Lynn demanda. \u201cJe pense que cela nous aiderait de conna\u00eetre toutes ses pr\u00e9occupations.\u201d<\/p>

\u201cEh bien,\u201d continua Eric, \u201cil \u00e9tait assez contrari\u00e9 par les ruptures d\u2019inventaire. Ce n\u2019est m\u00eame pas les joints qui l\u2019ont d\u00e9rang\u00e9, mais toutes les autres pi\u00e8ces en caoutchouc et en plastique qu\u2019il ne peut pas obtenir.\u201d<\/p>

\u201cInt\u00e9ressant\u201d, dit Jenny-Lynn. \u201cIl semble que votre directeur des achats ait de vrais maux de t\u00eate ! A-t-il mentionn\u00e9 l\u2019une des huit formes de d\u00e9chets de fabrication? Il s\u2019agit du transport, de l\u2019inventaire, du mouvement, de l\u2019attente, de la surproduction, du sur-traitement, des d\u00e9fauts et des connaissances inutilis\u00e9es.\u201d<\/p>

\u201cHo!\u201d s\u2019exclama \u00c9ric. \u201cJ\u2019aimais mieux quand tu parlais des co\u00fbts r\u00e9els et de leur relation avec la main-d\u2019\u0153uvre et les mat\u00e9riaux. C\u2019est tout nouveau pour moi, cela. Pourtant, les d\u00e9chets de fabrication semblent \u00eatre quelque chose que Patrick, notre directeur des achats, comprendrait. C\u2019est le genre de gars qui garde son dipl\u00f4me d\u2019\u00e9cole de commerce encadr\u00e9 sur son mur tu sais.\u201d<\/p>

Ce fut maintenant au tour de Jenny-Lynn de rire. \u201cIl ne faut pas \u00eatre dipl\u00f4m\u00e9 d\u2019une \u00e9cole de commerce pour comprendre ce genre de choses. Cela se r\u00e9sume toujours \u00e0 la main-d\u2019\u0153uvre, aux mat\u00e9riaux et aux frais g\u00e9n\u00e9raux de fabrication – s\u2019il est acceptable d\u2019introduire un autre terme.\u201d<\/p>

\u00c9ric dit que c\u2019\u00e9tait bien le cas et lui demanda de continuer.<\/p>

\u201cAvec quelques statistiques de votre responsable des op\u00e9rations,\u201d poursuivit Jenny-Lynn, \u201cje parie que tu pourrais convaincre Patrick de v\u00e9rifier les co\u00fbts r\u00e9els de votre entreprise, car il semble \u00eatre un gars qui n\u2019aime pas les d\u00e9chets de fabrication – m\u00eame s\u2019il fait partie des frais g\u00e9n\u00e9raux de fabrication.\u201d<\/p>

\u201cJe ne suis pas s\u00fbr que Patrick aime beaucoup de quoi que ce soit\u201d, plaisanta \u00c9ric.<\/p>

Ils riaient tous les deux maintenant.<\/p>

\u201c\u00c9coute,\u201d poursuivit Jenny-Lynn, \u201cje suis dispos\u00e9e \u00e0 travailler avec toi pour obtenir les informations dont tu as besoin aupr\u00e8s du d\u00e9partement des op\u00e9rations. Veux-tu t\u2019engager \u00e0 organiser une r\u00e9union avec votre responsable des op\u00e9rations et \u00e0 m\u2019y inviter? Nous pouvons faire un appel vid\u00e9o \u2013 c\u2019est quelque chose que nous faisons beaucoup chez Elasto Proxy.\u201d<\/p>

\u00c9ric posa sa tasse de caf\u00e9 et sourit.<\/p>

\u201cFaisons-le\u201d, dit-il. \u201cJe vais organiser un appel vid\u00e9o avec Olivia. Elle est notre directrice des op\u00e9rations – une femme coriace, mais aussi agr\u00e9able \u00e0 travailler avec.\u201d\u00a0 \u00a0 \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

L\u2019appel t\u00e9l\u00e9phonique d\u2019\u00c9ric \u00e0 son patron s\u2019\u00e9tait d\u00e9roul\u00e9 presqu\u2019aussi \u2018bien\u2019 que sa visite au bureau de Patrick. Le jeune ing\u00e9nieur savait que son jeu A n\u2019avait pas \u00e9t\u00e9 assez bon et il \u00e9tait toujours sous le choc d\u2019avoir \u00e9t\u00e9 mis \u00e0 jour par le d\u00e9partement des Achats. \u201cRel\u00e8ve-toi de la glace et retourne au travail\u201d, […]<\/p>\n","protected":false},"author":20,"featured_media":13566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ofc_enable_fullscreen":"disable","ofc_fullscreen_speed":0,"ofc_fullscreen_nav":"enable","ofc_fullscreen_nav_pos":"right","ofc_fullscreen_nav_color":"","ofc_fullscreen_nav_tooltip_color":"","ofc_fullscreen_responsive":0,"osh_disable_topbar_sticky":"default","osh_disable_header_sticky":"default","osh_sticky_header_style":"default","osh_sticky_header_effect":"","osh_custom_sticky_logo":0,"osh_custom_retina_sticky_logo":0,"osh_custom_sticky_logo_height":0,"osh_background_color":"","osh_links_color":"","osh_links_hover_color":"","osh_links_active_color":"","osh_links_bg_color":"","osh_links_hover_bg_color":"","osh_links_active_bg_color":"","osh_menu_social_links_color":"","osh_menu_social_hover_links_color":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[15],"tags":[],"class_list":["post-13732","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee","entry","has-media"],"yoast_head":"\nQuatri\u00e8me chapitre \u2013 Aller de l\u2019avant | Elasto Proxy<\/title>\n<meta name=\"description\" content=\"L\u2019appel t\u00e9l\u00e9phonique d\u2019\u00c9ric \u00e0 son patron s\u2019\u00e9tait d\u00e9roul\u00e9 presqu\u2019aussi \u2018bien\u2019 que sa visite au bureau de Patrick. 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