{"id":13399,"date":"2021-03-06T09:31:28","date_gmt":"2021-03-06T14:31:28","guid":{"rendered":"https:\/\/www.elastoproxy.com\/?p=13399"},"modified":"2021-03-06T09:31:50","modified_gmt":"2021-03-06T14:31:50","slug":"deuxieme-chapitre-le-plan-de-match","status":"publish","type":"post","link":"https:\/\/www.elastoproxy.com\/fr\/deuxieme-chapitre-le-plan-de-match\/","title":{"rendered":"Deuxi\u00e8me chapitre \u2013 Le Plan de match"},"content":{"rendered":"\t\t
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Le lendemain matin \u00c9ric recevait un appel t\u00e9l\u00e9phonique d\u2019une \u201cfournisseure de solutions\u201d d\u2019Elasto Proxy qui s\u2019appellait Jenny-Lynn. Il ne savait pas vraiment ce qu\u2019\u00e9tait une \u201cfournisseure de solutions\u201d, mais JL – comme\u00a0 ses coll\u00e8gues de la succursale pr\u00e8s de Toronto l\u2019appelaient \u2013 n\u2019avait s\u00fbrement pas l\u2019air d\u2019une personne responsable des ventes.<\/p>

Lorsqu\u2019\u00c9ric d\u00e9crivait son probl\u00e8me avec les portes du tracteur, Jenny-Lynn a pos\u00e9 des questions sur la taille de l\u2019\u00e9cart, la forme du profil\u00e9 en caoutchouc actuel, le type de mat\u00e9riau et le durom\u00e8tre, et la m\u00e9thode de fixation actuelle. \u00c9ric aimait la fa\u00e7on dont Elasto Proxy savait s\u2019exprimer en \u201cjargon d\u2019ing\u00e9nieur\u201d tout en ayant aussi une formule de conception. Il aimait aussi l\u2019information sur comment les m\u00e9dias, la temp\u00e9rature, l\u2019application et la pression (MTAP) affectent toutes les performances des joints.<\/p>

\u00c0 son grand soulagement, \u00c9ric avait appris combien d\u2019ing\u00e9nieurs – m\u00eame les plus exp\u00e9riment\u00e9s – pouvaient avoir du mal \u00e0 concevoir des joints en caoutchouc. Ils ont l\u2019habitude de travailler avec du m\u00e9tal, Jenny-Lynn a expliqu\u00e9, et ils ne pensent g\u00e9n\u00e9ralement pas \u00e0 des aspects comme les tol\u00e9rances, le durom\u00e8tre et le jeu de compression \u2013 c\u2019est-\u00e0-dire, la cause du probl\u00e8me de joints d\u2019\u00c9ric.<\/p>

\u201cPas tous les caoutchoucs noirs sont pareils\u201d, a poursuivi Jenny-Lynn. Le mat\u00e9riau qu\u2019\u00c9ric avait choisi \u00e9tait un compos\u00e9 appropri\u00e9, l\u2019EPDM, mais le profil\u00e9 \u00e9tait trop mou pour une lourde porte de tracteur. \u201cC\u2019est parce que le caoutchouc ne rebondit pas une fois surcompress\u00e9\u201d, a expliqu\u00e9 JL, et\u00a0 le jeu de compression avait donc cr\u00e9\u00e9 un \u00e9cart entre le cadre de la porte et le joint. Le r\u00e9sultat en \u00e9tait des si\u00e8ges mouill\u00e9s et des sols rouill\u00e9s.<\/p>

\u00c9ric se demandait pourquoi son fournisseur actuel ne lui avait jamais rien expliqu\u00e9 de tout cela. Le prix importait peu si son entreprise ne pouvait pas obtenir l\u2019assistance technique dont elle avait besoin. Il \u00e9tait soulag\u00e9 d\u2019apprendre qu\u2019il ne devait pas \u00eatre un expert en conception de joints et il aimait apprendre comment le ruban adh\u00e9sif offrait une alternative aux attaches m\u00e9talliques pour l\u2019installation des joints.<\/p>

\u201cC\u2019est pour cela que l\u2019industrie de l\u2019\u00e9quipement mobile vient vers nous\u201d, disait Jenny-Lynn. \u201cEn tant qu\u2019entreprise, nous avons plus de 30 ans d\u2019exp\u00e9rience avec des joints de porte comme les v\u00f4tres – et cela signifie que vous n\u2019\u00eates pas oblig\u00e9 de le faire\u201d. Elasto Proxy semblait \u00eatre un bon partenaire avec qui travailler ensemble, mais le jeune ing\u00e9nieur voulait mettre un plan en place avant que son patron ne lui demande une mise \u00e0 jour.<\/p>

Jenny-Lynn lui a alors sugg\u00e9r\u00e9 d\u2019envoyer des \u00e9chantillons de produits et quelque chose appel\u00e9e un porte-cl\u00e9s durom\u00e8tre – un ensemble de petits morceaux de caoutchouc, chacun avec une duret\u00e9 diff\u00e9rente. Elle a aussi propos\u00e9 de revoir la conception des joints d\u2019\u00c9ric et de fournir des commentaires suppl\u00e9mentaires. L\u2019ing\u00e9nieur a accept\u00e9 cette offre et a continu\u00e9 \u00e0 travailler avec Jenny-Lynn par l\u2019interm\u00e9diaire d\u2019une s\u00e9rie d\u2019appels vid\u00e9o.<\/p>

Lorsque le patron d\u2019\u00c9ric a demand\u00e9 une mise \u00e0 jour, \u00c9ric a partag\u00e9 le plan et d\u00e9crit ses progr\u00e8s. Son patron semblait ravi, surtout quand \u00c9ric a signal\u00e9 qu\u2019Elasto Proxy envoyait maintenant un \u00e9chantillon d\u2019un joint fini que l\u2019usine pourrait installer sur un tracteur.<\/p>

Puis \u00c9ric a demand\u00e9 \u00e0 son patron si le d\u00e9partement des Achats approuverait bien ce nouveau fournisseur, \u00e9tant donn\u00e9 que les nouveaux sceaux co\u00fbteraient plus cher. Le patron d\u2019\u00c9ric lui a rappel\u00e9 l\u2019importance du prix, mais le jeune ing\u00e9nieur n\u2019arr\u00eatait pas de parler de comment il avait trouv\u00e9 la bonne solution technique.<\/p>

Le patron d\u2019\u00c9ric avait remarqu\u00e9 que le jeune ing\u00e9nieur voulait faire les choses \u00e0 sa mani\u00e8re. \u201cSi vous pensez que vous \u00eates pr\u00eat \u00e0 faire approuver ce fournisseur\u201d, a d\u00e9clar\u00e9 le gestionnaire chevronn\u00e9, \u201corganisez donc une r\u00e9union avec Patrick. Et amenez vos meilleures cartes \u00e0 jouer lorsque vous allez le voir car ce gars-l\u00e0 est un joueur talentueux\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Le lendemain matin \u00c9ric recevait un appel t\u00e9l\u00e9phonique d\u2019une \u201cfournisseure de solutions\u201d d\u2019Elasto Proxy qui s\u2019appellait Jenny-Lynn. Il ne savait pas vraiment ce qu\u2019\u00e9tait une \u201cfournisseure de solutions\u201d, mais JL – comme\u00a0 ses coll\u00e8gues de la succursale pr\u00e8s de Toronto l\u2019appelaient \u2013 n\u2019avait s\u00fbrement pas l\u2019air d\u2019une personne responsable des ventes. Lorsqu\u2019\u00c9ric d\u00e9crivait son probl\u00e8me […]<\/p>\n","protected":false},"author":20,"featured_media":12726,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ofc_enable_fullscreen":"disable","ofc_fullscreen_speed":0,"ofc_fullscreen_nav":"enable","ofc_fullscreen_nav_pos":"right","ofc_fullscreen_nav_color":"","ofc_fullscreen_nav_tooltip_color":"","ofc_fullscreen_responsive":0,"osh_disable_topbar_sticky":"default","osh_disable_header_sticky":"default","osh_sticky_header_style":"default","osh_sticky_header_effect":"","osh_custom_sticky_logo":0,"osh_custom_retina_sticky_logo":0,"osh_custom_sticky_logo_height":0,"osh_background_color":"","osh_links_color":"","osh_links_hover_color":"","osh_links_active_color":"","osh_links_bg_color":"","osh_links_hover_bg_color":"","osh_links_active_bg_color":"","osh_menu_social_links_color":"","osh_menu_social_hover_links_color":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[15],"tags":[],"class_list":["post-13399","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee","entry","has-media"],"yoast_head":"\nDeuxi\u00e8me 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